Records · Evidence review

Needs: help now, languages, what happens after (fresh reads 2026-11-06)

The working record behind the pages, published as written. Source file source/impact/needs-2026-11-06.md. All records.

Read 2026-11-06, 08:55–09:21 EST. Every quote below was read today from the URL given; nothing is filled from memory.

Decision this feeds. The wording of three additions: (a) a short "if this is happening to you" line near the top of each Do page, written for the person living the problem; (b) one sentence per page on which hotlines and finders serve other languages; (c) a "What happens after" section on the child-hunger Do page. Who decides: Isaac. This file grades evidence. It does not edit pages.

How each source was read.

• curl: the page fetched with a browser user agent, then converted to text. Quotes are copied from that text.
• headless Chrome: pages that render with JavaScript (ReportFraud, ReporteFraude, IRS site locator, LawHelp.org, ALIMA donor portal, GiveWell donation form), loaded with [local working file], which returns document.body.innerText.
• WebFetch: used only for the FTC article. consumer.ftc.gov answers curl with a 404 and headless Chrome with "The request resembles an abusive automated request". The steps were quoted by the tool from the page's markdown. A second pass agreed on substance. They were not checked byte for byte against the HTML.
• our test: a live check of a finder's behaviour, run with a nonsense input as a control.

Grades. primary: a government page, or a service operator describing how its own service works. charity's own figures: a nonprofit's own numbers or claims about results. research: survey or study reports. news: press. "our test" marks a check we ran ourselves.

Working files (raw HTML, text, rendered output, the FTC WebFetch copy) are in the session scratchpad: [local working file]. They are not kept in the repo.

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A. Help now

A1. 211

A1.1 What it connects people to.

• Fact: 211 is a free, confidential referral line for local help (the "free" is in A1.2's quote). Most contacts are about basic needs such as housing, food, transportation and health care. The site leads with help paying bills.
• Quotes: > Get help paying bills, finding food, and locating other resources near you. Call 211 now for confidential help from a caring expert.

> Most calls, web chats, and text messages are from people looking for help meeting basic needs like housing, food, transportation, and health care.

• URL: https://www.211.org/ (meta description) and https://www.211.org/about-us (redirects to https://211.org/about-us)
• Read: 2026-11-06, curl
• Grade: primary (the operator's own description of its service)

A1.2 Whether it covers the whole US.

• Fact: it does not cover quite all of it. United Way says 211 reaches 99% of the US population, through more than 200 local 211 agencies.
• Quotes: > Accessible to 99% of the U.S. population, 211 is the federally designated 3-digit dialing code that connects to a free, confidential service for information and referrals to a wide range of social services programs and resources.

> There are more than 200 211 agencies across the United States, each with a team of compassionate, highly trained community specialists who are available to help you access the best local resources and services to address any need.

• URL: https://www.unitedway.org/211Data (redirects to https://www.unitedway.org/the-facts-about-211-2025-impact-snapshot); https://211.org/about-us
• Read: 2026-11-06, curl
• Grade: charity's own figures (United Way Worldwide runs 211.org)
• Not read: the FCC's 211 consumer guide (https://www.fcc.gov/consumers/guides/dial-211-essential-community-services) returned HTTP 403.

A1.3 How to reach it.

• Fact: you dial 211 from any phone, 24/7. Text, web chat and the online directory go through your local 211. You look up its contact details on 211.org.
• Quotes: > Simply call 211 from a cell phone or landline to speak with a live, highly trained service professional. If you prefer to text, chat online, or search your local 211 online database, find your local 211's contact information here.

> Thousands of caring, local experts are available to help, 24/7. Calls to 211 are confidential and can be anonymous.

> Please search an address, zip code or county name.

• URL: https://www.211.org/get-help/food-programs-food-benefits; https://211.org/about-us; https://211.org/about-us/your-local-211 (the local-211 finder)
• Read: 2026-11-06, curl
• Grade: primary

A1.4 Languages.

• Fact: 211 says help is available in 180 languages on request.
• Quotes: > 211 conversations are confidential, can be made anonymously, and are available in 180 languages upon request.

> Available 24/7 in 180+ languages, assistance from 211 is accessible via phone, text, web chat, email, and searchable online resource directories.

• URL: https://www.211.org/get-help/mental-health; https://www.unitedway.org/the-facts-about-211-2025-impact-snapshot
• Read: 2026-11-06, curl
• Grade: primary (211.org); charity's own figures (United Way)

A1.5 The Spanish site link is broken today.

• Fact: the "Espanol" link on 211.org points to https://www.es.211.org/, which returns 301 to the English https://211.org/. https://es.211.org/ fails with a TLS error. The phone line's 180 languages are unaffected.
• URL: https://www.es.211.org/
• Read: 2026-11-06, curl with Accept-Language: es-US, and headless Chrome (both landed on the English home page)
• Grade: primary (our test)

A2. 988 Suicide & Crisis Lifeline

A2.1 Call, text, chat; free and confidential; 24/7.

• Fact: you can call or text 988, or chat online, at any hour. It is free and confidential.
• Quotes: > The 988 Lifeline is available 24/7/365. Your conversations are free and confidential.

> To start a text conversation with the 988 Lifeline, you can send any message to 988.

> The 988 Lifeline Chat service is available 24/7. If you have trouble connecting to the chat service we encourage you to call the 988 Suicide & Crisis Lifeline at 988.

• URL: https://988lifeline.org/; https://988lifeline.org/faq/texting-the-988-lifeline/faq-how-do-i-text-the-988-lifeline/; https://988lifeline.org/faq/988-lifeline-chat/faq-when-is-988-lifeline-chat-available/ (the chat itself is at https://chat.988lifeline.org/)
• Read: 2026-11-06, curl
• Grade: primary

A2.2 Who it is for.

• Fact: anyone. You do not have to be suicidal to reach out.
• Quotes: > The 988 Lifeline is for everyone.

> 24/7 free, confidential mental health hotline that connects individuals in need of support with counselors across the United States and its territories. People do not have to be suicidal to call.

> Yes, the 988 Lifeline itself covers all areas of the country, even if there is no local crisis center participating in that area.

• URL: https://988lifeline.org/; https://988lifeline.org/get-help/; https://988lifeline.org/faq/calling-the-988-lifeline/ (the FAQ list shows the start of this answer)
• Read: 2026-11-06, curl
• Grade: primary

A2.3 People worried about someone else.

• Fact: you can contact 988 about a friend or family member, and 988 asks you not to keep a plan secret.
• Quotes: > Contact 988 at any time for help if a friend is struggling.

> Never keep it a secret if a friend tells you about a plan to hurt themselves.

• URL: https://988lifeline.org/help-someone-else/
• Read: 2026-11-06, curl
• Grade: primary

A2.4 Spanish.

• Fact: calls, texts and chats are all offered in Spanish. You press 2, text AYUDA, or start the chat in Spanish.
• Quote: > 988 Lifeline voice, text, and chat options are offered in Spanish. To call a Spanish-speaking counselor, dial 988 and then press 2. To text with a Spanish-speaking counselor, text AYUDA to 988. To chat with a Spanish-speaking counselor, please start a chat in Spanish.
• URL: https://988lifeline.org/get-help/
• Read: 2026-11-06, curl
• Grade: primary

A2.5 Other languages (interpretation).

• Fact: on a phone call, interpreters cover more than 240 more languages. Text and chat are English and Spanish only.
• Quotes: > For people who speak other languages, call 988 and you will be provided translation in more than 240 additional languages through Language Line Solutions. This is available 24/7 through voice calling only.

> While text and chat services are available in English and Spanish only, voice calling is available in many other languages.

• URL: https://988lifeline.org/faq/calling-the-988-lifeline/faq-is-the-988-lifeline-available-in-other-languages-for-non-english-speakers/; https://988lifeline.org/faq/texting-the-988-lifeline/faq-can-i-text-with-the-988-lifeline-in-my-preferred-language/
• Read: 2026-11-06, curl
• Grade: primary
• Also on the site: Tagalog, French, Russian, Simplified and Traditional Chinese pages explaining the interpreter line (https://988lifeline.org/interpretation-services/).

A2.6 Anything specific to youth.

• Fact: there is a specialised line for LGBTQ+ young people: press 3 on a call, or text PRIDE to 988. The site says this "Press 3 option" has been restored. The site has no other page for young people. https://988lifeline.org/help-yourself/youth/ returns 404, and the sitemap lists no youth page.
• Quotes: > First, you’ll hear a message that gives you service selection options, including the Veterans Crisis Line (Press 1), Spanish-language services (Press 2), LGBTQ+ youth (Press 3), or your local 988 Lifeline contact center.

> Text AYUDA to 988 for Spanish-language services or PRIDE to 988 for specialized support for LGBTQ+ youth.

> The 988 Suicide & Crisis Lifeline LGBTQ+ youth specialized service, also known as the "Press 3 option," has been restored pursuant to funding and congressional direction.

• URL: https://988lifeline.org/get-help/what-to-expect/; footer of every 988lifeline.org page read today
• Read: 2026-11-06, curl
• Grade: primary
• For the deaf or hard of hearing: "For TTY Users: Use your preferred relay service or dial 711 then 988." (https://988lifeline.org/get-help/)

A3. Food today

A3.1 Feeding America's food bank finder.

• Fact: you enter a ZIP code to find the nearest Feeding America food bank. Anyone who needs help affording food can use a pantry, though some pantries limit service to their own area.
• Quotes: > Enter your ZIP code to find nearby food banks in the Feeding America network

> Anyone who needs extra help affording food can visit a food pantry or meal program. Some pantries or programs may have additional requirements, like living in a certain area.

• URL: https://www.feedingamerica.org/find-your-local-foodbank
• Read: 2026-11-06, curl
• Grade: primary (the network's own finder)

A3.2 Spanish version of the finder.

• Fact: yes, the finder has a Spanish version.
• Quote: > Ingresa tu código postal para encontrar bancos de alimentos cercanos en la red de Feeding America.
• URL: https://www.feedingamerica.org/en-espanol/encuentre-su-banco-de-alimentos-local (the English page's "Español" link)
• Read: 2026-11-06, curl
• Grade: primary

A3.3 SNAP: how to apply.

• Fact: you apply to your own state's SNAP agency, online, by phone or at a local office. USDA does not take applications.
• Quotes: > You must apply for SNAP in the state where you currently live. Because each state has a different application form and process, a member of your household must contact your state agency directly to apply.

> You can contact your state agency by visiting your local SNAP office, visiting your state agency’s website, or calling your state’s toll-free SNAP Information hotline. Some states have online applications that can be completed from the state agency website.

> Click your state (or NYC) on the map below for contact and application information. Each state has its own application form.

• URL: https://www.fns.usda.gov/snap/recipient/eligibility (redirects to https://www.fna.usda.gov/snap/recipient/eligibility; "Page updated: November 03, 2026"); https://www.fns.usda.gov/snap/state-directory (redirects to fna.usda.gov; "Page updated: January 30, 2025")
• Read: 2026-11-06, curl
• Grade: primary

A3.4 SNAP: how long it takes.

• Fact: states decide within 30 days. A household with almost no money can get benefits within 7 days.
• Quotes: > In most cases, once you submit your application, your state agency or local SNAP office will process it and send you a notice telling you whether or not you are eligible for benefits within 30 days.

> You may be eligible to receive SNAP benefits within 7 days of your application date if you meet additional requirements. For example, if your household has less than $100 in liquid resources and $150 in monthly gross income, or if your household’s combined monthly gross income and liquid resources are less than what you pay each month for rent or mortgage and utilities expenses.

• URL: https://www.fna.usda.gov/snap/recipient/eligibility
• Read: 2026-11-06, curl
• Grade: primary

A3.5 SNAP: the page is mid-revision (stale-risk).

• Fact: USDA says its eligibility page is still being updated for the Working Families Tax Cut Act's changes to work rules and non-citizen eligibility. The numbers on it are for 1 Oct 2026 to 30 Sep 2027.
• Quotes: > The Working Families Tax Cuts changes certain eligibility factors for SNAP. This includes changes to the SNAP work requirements and non-citizen eligibility. We are in the process of updating this page with the changes made by the Working Families Tax Cut Act.

> The information on this page is for Oct. 1, 2026, through Sept. 30, 2027.

• URL: https://www.fna.usda.gov/snap/recipient/eligibility
• Read: 2026-11-06, curl
• Grade: primary

A3.6 The agency's name and domain changed.

• Fact: fns.usda.gov now redirects (301) to fna.usda.gov, and page titles read "Food and Nutrition Administration". Links to fns.usda.gov still work through the redirect today.
• Quote (page title): > SNAP Eligibility | Food and Nutrition Administration
• URL: https://www.fns.usda.gov/snap/recipient/eligibility → https://www.fna.usda.gov/snap/recipient/eligibility
• Read: 2026-11-06, curl -I
• Grade: primary (our test)

A3.7 USDA National Hunger Hotline (sources disagree on hours).

• Fact: you can call 1-866-3-HUNGRY to find meal sites and food banks near you. USDA gives the hours as weekdays 8am–8pm ET. 211's page gives 7am–10pm ET and a Spanish number. Keep both until one is confirmed.
• Quotes: > By Phone: Call the USDA National Hunger Hotline, which operates Monday through Friday, 8:00 a.m. - 8:00 p.m. ET. If you need food assistance, call 1-866-3-HUNGRY (1-866-348-6479) to speak with a representative who will find food resources such as meal sites, food banks, and other social services available near your location.

> Call the USDA National Hunger Hotline at 1-866-348-6479 or (1-877-842-6273 for Spanish). Information is available in English and Spanish. The hotline operates Monday through Friday, 7:00 AM to 10:00 PM Eastern Time.

• URL: https://www.fna.usda.gov/national-hunger-hotline ("Page updated: September 17, 2025"); https://www.211.org/get-help/food-programs-food-benefits
• Read: 2026-11-06, curl
• Grade: primary (USDA); charity's own figures (211 describing another organisation's service, so weaker)
• The USDA page also says the hotline is "currently operated by Hunger Free America" and lists a text line, 914-342-7744. The USDA page does not mention the Spanish number.

A4. A scam happening now

A4.1 FTC: what to do, by how you paid.

• Fact: call the company you paid through right away and ask it to reverse the payment. For a card, that is your card issuer or bank. For a gift card, the card's issuer. For a wire, the wire company. For a payment app, the app, except Zelle or a bank transfer, where you call your bank. For crypto, the exchange or ATM operator.
• Quotes (each section's steps, as copied by WebFetch): > Report it to the credit card issuer immediately. Use the number on the back of your card or log in to your account online or through their app.

> Report it to your bank or credit union immediately. Use the number on the back of your card or log in to your account online or through their app.

> Contact the gift card issuer immediately. Use the number on the back of the card.

> Tell them that a scammer tricked you into giving them the card number and PIN.

> Keep the gift card and the receipt, if you have it. You may need them to follow up on your claim.

> Report it to the wire transfer company immediately.

> If you paid a scammer with a payment app like Venmo, Cash App, or PayPal:

> Report it to the payment app immediately.

> If you paid a scammer with Zelle or a bank transfer:

> Ask them to reverse the payment and refund your money.

> Contact the cryptocurrency exchange or ATM operator immediately.

> Cryptocurrency payments don’t have the same legal protections as credit and debit cards do, so it can be hard to get your money back.

> Contact the U.S. Postal Inspection Service at 1-877-876-2455 immediately.

> If you paid a scammer, your money might be gone already. But it’s always worth asking the company you used to send the money if there’s a way to get it back.

• Section headings on the page: "How To Get Your Money Back: Zelle and Bank Transfers", "…: Payment Apps", "…: Wire Transfers", "…: Credit Card Payments", "…: Debit Card Payments", "…: Gift Cards", "…: Cryptocurrency", "…: Cash Payments", then personal information, computer access, and "How To Report a Scammer to the FTC" ("Report a scammer to the FTC at ReportFraud.ftc.gov.").
• URL: https://consumer.ftc.gov/articles/what-do-if-you-were-scammed (dated "June 2026" on the page)
• Read: 2026-11-06, WebFetch (curl and headless Chrome refused, see method)
• Grade: primary
• The crypto section now lists only the FTC under "Then report it to federal law enforcement authorities". IC3 is not named there.

A4.2 The FTC article in Spanish.

• Fact: the article links to a Spanish version.
• URL: https://consumidor.ftc.gov/articulos/que-hacer-si-lo-estafaron (from the page's "Vea esta página en español" link)
• Read: 2026-11-06, WebFetch (link target only; the Spanish page itself was not read: same block)
• Grade: primary

A4.3 ReportFraud in Spanish and other languages.

• Fact: yes, there is a full Spanish site, ReporteFraude.ftc.gov. The menus list 12 more languages. For any other language, you call and press 3. The FTC says it cannot resolve individual reports.
• Quotes: > ReporteFraude.ftc.gov es el sitio web del gobierno para reportar estafas, fraudes, y malas prácticas comerciales.

> Call 877-382-4357 from 9 am to 5 pm ET. Press 3 for a list of languages, and then 0 for more languages.

> We can't resolve your individual report, but we use reports to investigate and bring cases against fraud, scams, and bad business practices.

• Languages listed in the "Languages" menu: Amharic, Arabic, Chinese (Simplified), Chinese (Traditional), French, Hmong, Korean, Russian, Somali, Spanish, Tagalog, Ukrainian, Vietnamese, then "Other Languages".
• URL: https://reportefraude.ftc.gov/; https://reportfraud.ftc.gov/ ("Other Languages" panel)
• Read: 2026-11-06, headless Chrome (the sites render with JavaScript; <html lang="es"> on ReporteFraude)
• Grade: primary

A4.4 DOJ National Elder Fraud Hotline.

• Fact: anyone aged 60 or over, or someone helping them, can call 833-FRAUD-11 (833-372-8311), weekdays 10am–6pm Eastern. Help is in English, Spanish and other languages. A case manager helps with reporting. The hotline does not investigate and cannot promise money back.
• Quotes: > 833–FRAUD–11

> or 833–372–8311

> Monday–Friday, 10:00 a.m.–6:00 p.m. eastern time

> English/Español/Other languages available

> This hotline is a free resource created by the U.S. Department of Justice (DOJ), Office for Victims of Crime for people to report fraud against anyone age 60 or older.

> The Hotline cannot guarantee that a caller will get their money back.

> Reporting certain financial losses due to fraud as soon as possible, and within the first 2–3 days, can increase the likelihood of recovering losses.

• Helpers: the FAQ answers "My [grandparent/neighbor/older friend] was defrauded but is unable to speak. Can I help them through this process?" with "Yes." and "Our case managers can also assist you with filling out IC3/FTC complaint forms on behalf of your [loved one, neighbor, etc.]."
• Holidays: "The U.S. Department of Justice National Elder Fraud Hotline operates from 10:00 a.m. to 6:00 p.m. eastern time, Monday through Friday, except some holidays."
• Warning on the page: scammers are impersonating the hotline ("Do not provide PII, such as a social security number, or money in response to these false claims.").
• URL: https://ovc.ojp.gov/program/stop-elder-fraud/providing-help-restoring-hope; https://ovc.ojp.gov/program/stop-elder-fraud/faqs; https://ovc.ojp.gov/program/stop-elder-fraud/about-hotline
• Read: 2026-11-06, curl
• Grade: primary

A4.5 IC3 languages.

• Fact: IC3 states no language support for complaints. The complaint form is in English with no language option. The only translated material found is the Elder Fraud brochure, in Spanish and Chinese.
• Quotes: > Versión en español

> If you need assistance in filing with the IC3, help is available through the Elder Fraud Hotline.

> You will not hear from the IC3.

• URL: https://www.ic3.gov/ (home), https://www.ic3.gov/Home/FAQ, https://www.ic3.gov/Home/About, https://www.ic3.gov/CrimeInfo/ElderFraud (brochure links: "Versión en español", "简化中文的版本", "传统中文版"), https://complaint.ic3.gov/ (form, lang="en")
• Read: 2026-11-06, curl (home, FAQ, About, Elder Fraud); headless Chrome (complaint form)
• Grade: primary (absence: our reading of those five pages)

A5. Facing eviction

A5.1 New York City: right to counsel, how to get a lawyer.

• Fact: in NYC, free eviction lawyers are available in every ZIP code, regardless of immigration status. You ask for one at your first court date ("I would like an attorney"), or call 311 and ask for the Tenant Helpline.
• Quotes: > Right-to-Counsel (or Universal Access) legal services are free and available in every ZIP code, regardless of immigration status. Tenants facing eviction in Housing Court or NYCHA administrative proceedings have access to free legal representation or advice provided by legal services organizations from across the five boroughs.

> Go to your initial court appearance and say "I would like an attorney" when you appear in court.

> Call 311 and ask for the Tenant Helpline.

> Call Housing Court Answers at 718-557-1379 or 212-962-4795 from Monday - Friday, between 9am and 5pm.

> Email OCJ at civiljustice@hra.nyc.gov. Please provide a name, telephone number, and a Housing Court case index number for your eviction case (if you have one) in your email.

• URL: https://www.nyc.gov/site/hra/help/legal-services-for-tenants.page
• Read: 2026-11-06, curl
• Grade: primary

A5.2 New York City: who qualifies for a full lawyer, not just advice.

• Fact: the City's own page promises "representation or advice" and names no income test. Legal Services NYC says full representation goes to tenants aged 60+ or with household income at or below 200% of the poverty guideline. The City's FY25 report confirms the 60+ expansion. In the last quarter of the City's 2025 fiscal year (April–June 2025), 44% of tenants in court had full representation.
• Quotes: > You qualify for free legal representation in an eviction case if:

> You are 60 years old or older.

> Your household income is at or below 200% of the federal poverty guideline (about $30,000 for a single person or $62,000 for a family of four).

> However, there are not enough lawyers for everyone who needs one. People suing a landlord for repairs are not eligible for the RTC program.

> UAC expands to tenants 60 years+, regardless of income

> 44% of all respondents in eviction cases who appeared in court received full legal representation from either an OCJ-funded legal services provider or another legal services entity during the fourth quarter of FY25.

• URL: https://www.legalservicesnyc.org/resources/how-to-get-a-lawyer-under-the-new-york-city-right-to-counsel-rtc-law/ ("Last Updated June 9, 2025"; its dollar figures are approximate and pre-date the 2026 guidelines); https://www.nyc.gov/assets/hra/downloads/pdf/services/civiljustice/OCJ_Annual_Report_2025.pdf (the "UAC expands…" line is a timeline label, set over three lines under "March 2023"; the 44% finding is on p. 5)
• Read: 2026-11-06, curl; PDF text extracted with pdftotext
• Grade: charity's own figures (Legal Services NYC, a provider); primary (OCJ report)
• UNREAD: the law itself, NYC Admin. Code §26-1301 at https://codelibrary.amlegal.com/codes/newyorkcity/latest/NYCadmin/0-0-0-47828 returned 403 to curl and to WebFetch. A search-engine summary says it defines "income-eligible" as 60+ or ≤200% of the guidelines. That summary is not quoted and should not be used.

A5.3 New York City: scam warning and languages.

• Fact: City-funded lawyers never charge. The tenant page states no languages. The 311 route serves more than 175 languages by phone (see B).
• Quote: > An attorney offering services on behalf of the City of New York will never ask you to pay for those services.
• URL: https://www.nyc.gov/site/hra/help/legal-assistance.page
• Read: 2026-11-06, curl
• Grade: primary
• The OCJ public-hearing notice (Dec 2025) is posted in 15 languages on the same page. That is a notice, not a service.

A5.4 Outside NYC: LawHelp.org.

• Fact: LawHelp.org sends you to your state's legal-aid site. It refers to nonprofit legal aid and offers free rights guides and court forms. It does not take a ZIP code, in the URL or on the page; it asks for a state.
• Quote: > LawHelp.org provides referrals to nonprofit legal aid organizations in every state and territory, free legal rights resources, court forms and self-advocacy tools.
• URL: https://www.lawhelp.org/ (a state chooser headed "Find Legal Help Near You", with the menu "Choose a State/Territory"); https://www.lawhelp.org/about-us
• Read: 2026-11-06, headless Chrome (curl was reset by the server)
• Grade: primary (the operator, Pro Bono Net, describing its service)
• Our test, New York's state site: https://www.lawhelpny.org/find-legal-help?coverage_area=10001&topic=9234 (9234 = Eviction) returned "Organization(s) found" with one entry, "New York State Bar Association - Free Legal Answers". The nonsense control returned "Sorry, your search yielded no results." The URL parameter works, but it found one organisation for a Manhattan eviction. Do not offer it as an eviction finder.

A5.5 Outside NYC: LSC's legal-aid finder.

• Fact: the Legal Services Corporation's finder shows the LSC-funded legal aid office for an address. It takes a ZIP in the URL: ?address=<ZIP>.
• Quotes: > LSC is an independent nonprofit established by Congress in 1974 to provide financial support for civil legal aid to low-income Americans. The Corporation currently provides funding to 129 independent nonprofit legal aid organizations in every state, the District of Columbia, and U.S. Territories.

> If you are looking for help with a civil legal problem, enter an address or city below to find an LSC-funded legal aid organization near you.

• Our test (09:21 EST):
• ?address=10001 showed Legal Services NYC, (917) 661-4500.
• ?address=59601 showed Montana Legal Services Association, (800) 666-6899.
• ?address=nonsense-zzqx showed the no-match message.
• The page script reads new URLSearchParams(window.location.search) → get("address").
• The old URL /about-lsc/what-legal-aid/get-legal-help?address=10001 redirects with the parameter kept.
• URL: https://www.lsc.gov/about-lsc/what-legal-aid/get-legal-help (301 to https://www.lsc.gov/about-lsc/what-legal-aid/i-need-legal-help)
• Read: 2026-11-06, curl and headless Chrome
• Grade: primary; ZIP behaviour = primary (our test)

A6. Free tax help

A6.1 IRS VITA/TCE: who it serves (latest stated).

• Fact: free tax preparation for people who generally earn about $70,244 or less, people with disabilities, and limited-English speakers. Individual sites may set their own limits. TCE focuses on people 60 and over.
• Quotes: > While the IRS does not set a program-wide income limit, individual VITA sites may establish their own.

> People who generally make about $70,244 or less

> Limited English-speaking taxpayers

> In addition to VITA, the TCE program offers free tax help, particularly for those who are 60 years of age and older, specializing in questions about pensions and retirement-related issues unique to seniors.

> To locate the nearest VITA or TCE site near you, use the VITA Locator Tool or call 800-906-9887.

> Attention: The locator is updated regularly from February through April.

• URL: https://www.irs.gov/individuals/free-tax-return-preparation-for-qualifying-taxpayers ("Page Last Reviewed or Updated: 19-Oct-2026")
• Read: 2026-11-06, curl
• Grade: primary
• The page does not say which filing season $70,244 is for. Treat it as the latest stated figure, not as "the 2027 season".

A6.2 NYC Free Tax Prep.

• Fact: New Yorkers who earned $97,000 or less (with children or dependents) or $68,000 or less (without) can file free. These are the 2026-season figures; the City says 2027-season details come in November 2026.
• Quotes: > New Yorkers who earned $97,000 or less and file as an individual or married couple with qualifying children and/or dependents, or those who earned $68,000 or less and file as an individual or married couple without qualifying children and/or dependents, are eligible to file through NYC Free Tax Prep.

> Check this page in November 2026 for information for the 2027 tax season!

> NYC Free Tax Prep preparers provide assistance all year round.

• URL: https://www.nyc.gov/site/dca/talk-money/file-your-taxes.page
• Read: 2026-11-06, curl
• Grade: primary
• How to file (2026 season): in person or drop-off at a site on the City's map, or online through GetYourRefund.org/nyc. See https://www.nyc.gov/site/dca/talk-money/file-your-taxes-individuals-families.page ("If you earned $97,000 or less in 2025, file for FREE with an IRS-certified VITA/TCE volunteer preparer.").

A7. Trafficking

A7.1 Languages.

• Fact: hotline advocates speak English and Spanish. Through an on-call interpreter, they can talk with callers in more than 200 more languages. Email and online tips are English and Spanish only.
• Quotes: > The toll-free phone and SMS text lines and live online chat function are available 24 hours a day, 7 days a week, 365 days a year. Help is available in English or Spanish, or in more than 200 additional languages through an on-call interpreter.

> Anti-Trafficking Hotline Advocates speak English and Spanish and can communicate with callers in more than 200 additional languages using a 24-hour tele-interpreting service. Email and online tip report services are currently available in English and Spanish only.

• URL: https://humantraffickinghotline.org/en/about-us; https://humantraffickinghotline.org/en/about-us/hotline-faqs
• Read: 2026-11-06, curl
• Grade: primary
• The home page (https://humantraffickinghotline.org/, which redirects to /en) shows "1-888-373-7888", "TTY: 711", "Text* 233733" and "Chat". It makes no language statement.

A7.2 The consent sentence, quoted exactly.

• Fact: the policy says the hotline will not pass on a caller's identifying information, even to police, without the caller's explicit consent. The exceptions are suspected abuse of a minor, danger of harm, and where the law requires a report. The word "adult" does not appear on the confidentiality page, the FAQ or About Us (checked in the raw HTML today).
• Quotes (Confidentiality Policy, in full): > The Trafficking Hotline does not release any identifying information about a caller, including to law enforcement or service providers, and will not confirm that a specific individual has/has not called the hotline, unless the caller provides the Trafficking Hotline with his/her explicit consent.

> The Trafficking Hotline will inform the appropriate authorities of situations that reference the suspected abuse of a minor, potential harm to you or others, or situations where the Trafficking Hotline is required by law to report.

> The Trafficking Hotline does not record hotline calls.

• The clearest consent sentence on the site is on "When You Reach Us": > Except in situations involving potential abuse of a minor or if we believe a person is in imminent danger, the Trafficking Hotline will not take action without the consent of the person in the situation.
• URL: https://humantraffickinghotline.org/en/confidentiality-policy; https://humantraffickinghotline.org/en/when-you-reach-us
• Read: 2026-11-06, curl
• Grade: primary
• Note for the page. content/trafficking-do.html currently says the policy "still puts adult callers’ consent first". That is a fair reading: the minor exception implies adults decide for themselves. It is our wording, though, not the policy's. Do not present "adult callers" as a quote.

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B. Languages, one line each

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C. Child hunger: what happens after

C1. GiveWell's Top Charities Fund

C1.1 How and when the money is granted.

• Fact: GiveWell grants the fund "on a rolling basis". Its table pairs each grant with the donations it used. Recent grants were approved in the same quarter as the donations, or up to about seven months later. For example, donations from October 2025 to March 2026 went out as a May 2026 grant to the Against Malaria Foundation. One December 2024 grant was paid from donations received in January–March 2025.
• Quotes: > We engage in ongoing conversation with our Top Charities about their plans and funding needs, review funding opportunities, and make grants on a rolling basis from the Top Charities Fund to highly cost-effective opportunities our research has identified.

> GiveWell grants 100% of the value of donations designated for the Top Charities Fund (minus any fees charged by payment processors) to the program or programs that the research team recommends.

> GiveWell does not take any fees from the donations.

• Table rows read today (date approved | donations used | amount | recipient):
• May 2026 | October 2025 to March 2026 | $57.9 million | Against Malaria Foundation
• December 2025 | October to December 2025 | $23.1 million | Helen Keller Intl
• November 2025 | July to December 2025 | $17.1 million | Against Malaria Foundation
• October 2025 | July to September 2025 | $5.8 million | Malaria Consortium
• URL: https://www.givewell.org/donate/more-information (FAQ; "Last Updated: September 2026"); https://www.givewell.org/top-charities-fund ("Published: June 2021; Last updated: September 2026")
• Read: 2026-11-06, curl
• Grade: charity's own figures (GiveWell describing its own fund)
• Meaning check for the page. Every Top Charities Fund recipient in the table is a malaria, vitamin A or vaccination-incentive program: AMF, Malaria Consortium, Helen Keller Intl, New Incentives. None is a malnutrition-treatment program. If the child-hunger page offers this fund, "what happens after" has to say where the money goes. The All Grants Fund is described as "grants on a rolling basis" to "a wide range of grantmaking" (https://www.givewell.org/all-grants-fund, "Last updated: July 2025").

C1.2 What the donor receives afterwards.

• Fact: GiveWell emails Top Charities Fund donors once their money is committed to a grant, with an estimate of its impact. GiveWell also sends a receipt.
• Quotes: > We send a follow-up email to all Top Charities Fund donors after their donations are committed and provide estimates of the impact those donors had with their donation.

> This designation will be communicated via the receipt you receive from GiveWell.

• URL: https://www.givewell.org/top-charities-fund; https://www.givewell.org/donate/more-information
• Read: 2026-11-06, curl
• Grade: charity's own figures
• No page read today states when the receipt arrives. The second quote is about designation, and it is the only receipt wording found.

C2. Stopping or changing a monthly gift

C2.1 GiveWell.

• Fact: you manage a monthly gift in GiveWell's donor portal. It lets you change the date, amount or card, or cancel at any time. You can also email donations@givewell.org.
• Quotes: > Donors can manage their recurring donations through our donor portal. From the “My Recurring Donations” tab in your account, you can change your donation date, amount, and payment information, or cancel at any time. If you haven't logged into your account before, please click “Request new password” and provide the email address you used to make your donation. You'll then receive an email with a link to set your password and log in.

> You can also send us an email at donations@givewell.org with any questions or requests regarding your donation.

> If you have a recurring PayPal donation that was set up after November 1, 2022, you can manage your giving on our donor portal.

• Path: https://secure.givewell.org/ → "Already have a recurring donation? Manage your giving." → donor portal https://givewell.gospringboard.com/user → "My Recurring Donations".
• URL: https://www.givewell.org/donate/more-information; https://secure.givewell.org/ (rendered)
• Read: 2026-11-06, curl; headless Chrome for the donation form
• Grade: primary (the charity's own instructions for its own system)

C2.2 ALIMA (US).

• Fact: ALIMA's pages do not say how to cancel. They show monthly giving, monthly email confirmations, a yearly cumulative receipt, a donor portal you log into with an emailed link, and a donor-service contact.
• Quotes: > If you choose to make monthly recurring donations, you will receive a cumulative receipt at the beginning of each new calendar year. Additionally, we’ll send you an email confirmation each month when your recurring donation is processed.

> Please reach out to us at info.usa@alima.ngo if you have any questions

> Use the email address linked to your donations or fundraiser page.

• Path that exists: https://alima.donorsupport.co/login (titled "ALIMA - The Alliance for International Medical Action Donor portal"; "Log in", "Sign in with Google" or "Email" → "Get login link"). The donation platform is Fundraise Up. The contact form at https://alima.ngo/en/contact/ has the topic "Question about your donation / Donor Service". ALIMA USA's listed phone is "+1 (646) 619-9074".
• URL: https://alima.ngo/en/take-action/donate/faq-donations-alima-usa/ (modified 2025-11-05); https://alima.ngo/en/take-action/donate/; https://alima.donorsupport.co/login
• Read: 2026-11-06, curl; headless Chrome for the portal
• Grade: primary (ALIMA's own instructions)
• Not stated anywhere read: that the portal lets you cancel. The page can say "manage it in ALIMA's donor portal or write to info.usa@alima.ngo". It should not say "cancel online in one click".

C2.3 IRC.

• Fact: you change or cancel an IRC monthly gift by phone, 1-855-973-7283, or by email to partners@rescue.org. Gifts are charged on the 15th of each month. IRC reviews refund requests made within 90 days.
• Quotes: > Your credit card will then be charged the same amount on the 15th of each month. You can change or cancel your recurring donation any time by contacting us at 1-855-973-7283.

> If you need support managing your gift, contact our Supporter Care team at partners@rescue.org or 855-973-7283.

> Please note that all refunds are returned using the original method of payment. We will review and process refund requests for donations made within 90 days of your initial gift to the IRC.

• URL: https://www.rescue.org/make-lasting-impact; https://www.rescue.org/page/donor-help-how-make-tax-deductible-donation-irc (Donor Help FAQ)
• Read: 2026-11-06, curl
• Grade: primary (IRC's own instructions)
• What an IRC monthly donor receives: "Your annual Rescue Collective impact report…", "Monthly Rescue Collective spotlight emails…", "An annual summary of your gifts, making it easy for you to keep track of your charitable contributions for tax purposes." The gift is unrestricted: "Monthly donations are not restricted to a particular IRC program to ensure your contribution goes where the funding is needed most and support immediate crises."

C3. Child sponsorship: do donors get a child's name or photo?

• GiveWell: no sponsorship program. GiveWell's published view, from 2009, is that sponsorship money is pooled, not given to one child. Quote: > Reality: as Save the Children now discloses, “Your sponsorship contributions are not given directly to a child. Instead, your contributions are pooled with those of other sponsors to provide community-based programming for all eligible children in the area.” URL: https://blog.givewell.org/2009/11/05/donor-illusions/. Read 2026-11-06, curl. Grade: charity's own (GiveWell blog, 5 Nov 2009, quoting Save the Children). It is old; it describes 2009 practice.
• ALIMA: no statement about sponsorship. "sponsor" does not appear on the donate page, the US donation FAQ, the contact page or the donor-portal login page. No URL among the 1,052 in ALIMA's page and post sitemaps (https://alima.ngo/sitemap_index.xml) contains "sponsor" or "parrain". Read 2026-11-06. Only page addresses were searched, not the text of all 1,052 pages. What donors do get, per the FAQ: email acknowledgements, a monthly email confirmation, and a yearly cumulative receipt (C2.2).
• Taimaka: no statement. "sponsor" appears on none of the seven main pages in its sitemap (home, model, impact, who-we-are, donate, work-with-us, blog index), read 2026-11-06 with curl. The sitemap's three blog posts were not read. The donate page offers "Donate with credit or debit card", "Donate with bank transfer, stocks, etc.", "Donate via Every" and "Donate via Paypal", and "Have a question about a donation? Talk To Our Team" (external@taimaka.org).
• IRC: no child-sponsorship page found. Of the 6,608 URLs in https://www.rescue.org/sitemap.xml, the ones containing "sponsor" are all about refugee co-sponsorship in the US, for example https://www.rescue.org/sponsor-refugee and the Welcome Corps press release. Only addresses were searched. "sponsor" does not appear on the monthly-giving or Donor Help pages. Monthly gifts are unrestricted (C2.3).
• What the page can say accurately: no sponsorship program and no promise of a child's name or photo was found for any of the four. Donors get receipts, and from GiveWell and IRC, impact emails or reports. Grade for the absences: primary (our reading of each site's own pages, and of the addresses in their sitemaps).

C4. What a child's treatment involves

C4.1 IRC research summary (simplified, combined protocol).

• Facts:
• Children are measured by mid-upper-arm circumference (MUAC). The dose is set by that measurement: 2 sachets of RUTF a day below 115 mm, 1 a day from 115 to under 125 mm.
• In Mali, 92% of more than 27,500 children recovered, and 94% when community health workers treated them.
• A quarter relapsed within 6 months (26% of 420 children).
• In the ComPAS trial, the simplified protocol used 122 sachets per recovered child against 193, and cost $918 against $1,041 per child recovered.
• Quotes: > IRC and the Mali Ministry of Health treated more than 27,500 children with a simplified, combined protocol. Overall, 92% of the children treated recovered.

> Given this, a Combined Protocol is proposed that admits children with MUAC<125mm and/or oedema and treats as follows: MUAC <115mm - 2 sachets RUTF/d; MUAC 115mm- <125mm -1 sachet RUTF/d).

> The amount of ready-to-use food (RUTF) required for a child with SAM to reach full recovery was less in the combined protocol (122 versus 193 sachets), and the combined protocol cost US$123 less per child recovered (US$918 versus US$1,041).

> Cumulative relapse incidence to MUAC < 125 mm was relatively high (26%); to achieve reduction in relapse, recovery criteria may need to be revised and post-discharge strategies tested.

> this study also proved that treatment by CHWs resulted in similar (94%) recovery as treatment by formal health care workers.

• URL: https://rescue.org/sites/default/files/2023-07/Simplified%20Protocol%2C%20IRC%20Research%20Summary_July7.pdf (PDF modified 7 July 2023)
• Read: 2026-11-06, curl + pdftotext
• Grade: charity's own figures. It summarises research that includes one cluster-RCT (ComPAS, Kenya and South Sudan, 2020) and observational cohorts.
• Not in this summary: the number of visits and the length of treatment.

C4.2 UNICEF USA's RUTF gift.

• Fact: UNICEF USA sells "150 Ready-to-Use Therapeutic Food Packets (RUTF)" for $47.00 and calls it two months' supply for one child, eaten at home. The purchase is an unrestricted donation, so it does not buy those packets for a named child.
• Quotes: > Your gift provides one child with a two month's supply of Ready-to-Use Therapeutic Food (RUTF) — enough to bring a child suffering from severe acute malnutrition back to good health. This tasty peanut paste is easy for mothers to use at home and doesn't need to be mixed with water.

> Inspired Gifts represent lifesaving aid. Your donation is unrestricted, allowing UNICEF to help children where the need is greatest.

• URL: https://www.market.unicefusa.org/inspired-gifts/150-ready-to-use-therapeutic-food-packets-rutf/S0000240-B26/ (linked from https://www.market.unicefusa.org/inspired-gifts/nutrition/, which lists the price "$47.00")
• Read: 2026-11-06, curl
• Grade: charity's own figures
• Contest kept: UNICEF USA says 150 packets is a full two-month course. In the ComPAS trial (C4.1), recovery took 193 sachets per child on the standard protocol and 122 on the simplified one. The figures measure different things (a gift unit vs trial averages) and should not be averaged.

C4.3 Visits (the only source read today that gives them).

• Fact: Taimaka says its community health workers treat a child over 6–10 weekly visits. Children with complications go to an inpatient centre until they are stable.
• Quotes: > These CHWs provide therapeutic foods, medicines, and vaccinations to help a child recover over the course of 6-10 weekly visits.

> We transport these children to our inpatient care centers where nurses and doctors can stabilize them.

• URL: https://taimaka.org/
• Read: 2026-11-06, curl
• Grade: charity's own figures
• The same page gives "$132 Cost-Per-Child". The donate page gives "Every $94 in our program treats a child with acute malnutrition, a life-threatening condition." Both figures are on Taimaka's own pages today.

C5. After a call to a Senate office

C5.1 What offices do with constituent contacts.

• Fact: staff record what constituents say and report it to the office. In CMF's 2015 staff survey, 84% said phone calls have some or a lot of positive influence on an undecided member. That is below in-person visits (94%) and individual emails (92%).
• Quotes: > Congressional staff process and record large volumes of identical form emails, generate mail reports to inform the office of the constituents’ opinions, and respond to the messages.

> Constituents who take the time to contact our office directly – via our website or phone calls – about their concerns are given priority treatment. Their comments are recorded, and the data is shared with the entire staff for immediate action.

> Phone Calls 84%

• URL: https://www.congressfoundation.org/s/cmf-citizen-centric-advocacy.pdf (redirects to static1.squarespace.com; report 2017; Figure 1 is the 2015 staff survey, n = 190–192; the second quote is one House Legislative Director)
• Read: 2026-11-06, curl + pdftotext
• Grade: research (survey of congressional staff opinion; the quote is one staffer)

C5.2 How and when offices reply.

• Fact: most offices answer only their own district's or state's constituents. CMF says a realistic goal is under one week for a stock reply and two to four weeks for a new one. Some messages go unanswered for months. CMF's reports read today describe replies to written messages. None describes a reply process specific to phone calls.
• Quotes: > Most Members answer only those from their districts or states.

> For most offices, acceptable and achievable average turnaround goals are less than one week for responses using pre-approved language and two to four weeks for those requiring new text to be drafted and approved.

> In CMF’s experience, many Members promote a particular turnaround goal and are shocked to find many messages go unanswered for three months, six months, or even longer.

> Members of Congress primarily want constituents to provide answers to four questions:

• The four questions, as listed: "What actions do constituents want me to take?", "Why do constituents want me to do that?", "What are the current and/or potential local impacts?", "What are constituents’ personal stories or connections to the policy?"
• URL: https://www.congressfoundation.org/s/cmf-building-trust-by-modernizing-constituent-engagement.pdf (2022; first three quotes); https://www.congressfoundation.org/s/cmf-citizen-centric-advocacy.pdf (2017; four questions)
• Read: 2026-11-06, curl + pdftotext
• Grade: research
• Older data, kept for the date: CMF's 2011 mail-operations report says "95% of Senate staff and 89% of House staff surveyed said that responding to constituent communications is a high priority in their offices". It also says "Most congressional offices aim for a two-week turnaround time" (https://www.congressfoundation.org/s/How-Citizen-Advocacy-is-Changing-Mail-Operations-on-Capitol-Hill.pdf; data collected 2010–2011). Research, stale.

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Could not be read, or read only in part

• consumer.ftc.gov: curl got a 404 and headless Chrome got "The request resembles an abusive automated request". The article was read through WebFetch only. The quotes are the tool's copy; the HTML was not checked byte for byte. The Spanish version at consumidor.ftc.gov was blocked the same way and was not read.
• NYC Admin. Code §26-1301 (codelibrary.amlegal.com): 403 to curl and WebFetch. UNREAD.
• FCC 211 guide (fcc.gov): 403. UNREAD. United Way's 99% figure is used instead.
• es.211.org: TLS error. www.es.211.org redirects to the English site (A1.5).
• NYC Tenant Resource Portal (nyc.gov/content/tenantresourceportal): renders with JavaScript only, and headless Chrome got "Access Denied". Not read; nothing above depends on it.
• ALIMA donor portal: only the login page was read. Whether the portal lets a donor cancel is not stated on any page read.
• Not found (pages read, statement absent): an IC3 language statement; a 988 youth page beyond the LGBTQ+ line; an ALIMA cancellation path; any sponsorship statement from ALIMA, Taimaka or IRC; a GiveWell receipt-timing statement; a CMF description of phone-call replies.

When these go stale

• Hotline numbers, hours and language counts can change without notice. Re-read before each weekly review that touches a Do page.
• 988's LGBTQ+ youth line was "restored pursuant to funding and congressional direction". It depends on funding, so re-check it monthly.
• The SNAP eligibility page is mid-update for the Working Families Tax Cut Act. Re-read before quoting rules.
• The IRS VITA figure ($70,244) is undated by season. The locator is "updated regularly from February through April", so in November it may show few open sites.
• NYC Free Tax Prep promises 2027-season information "in November 2026". Re-read late November.
• GiveWell's Top Charities Fund table grows with each grant. ALIMA's FAQ was last modified 2025-11-05.
• fns.usda.gov now redirects to fna.usda.gov. Links work today; update them when convenient.

Note, 2026-11-06 (later)

The DOJ page /program/stop-elder-fraud/about-hotline carries neither the hours nor the languages; both are on /program/stop-elder-fraud/providing-help-restoring-hope.

Also (child-hunger Do re-verification, 6 Nov): C1.1's claim that every Top Charities Fund grant went to the four programs holds only from May 2022; GiveWell's table lists earlier deworming grants and GiveDirectly. The fund grants all of a gift except payment fees.

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